Contact Us

Whether you're exploring products before placing an order, tracking a shipment, or need help with a return, our support team is here to assist. We can answer questions about sizing, product options, and order status. We also help resolve delivery, logistics, or item-related concerns.

Email

david@pellorai.shop

Office Address

EASTMOOR PROPERTY LIMITED
6 Waverley Road, Manchester, United Kingdom, M28 7UW

Support Hours

Monday–Friday: 9:00 AM–6:00 PM PST
Saturday, Sunday & Public Holidays: Closed

We've seen a rise in recent inquiries, so replies may take a little longer than usual. We typically respond within 1–2 business days.

What to Include

  • Product or sizing questions: item name or link, and what you need clarified.
  • Order inquiries: order number and the change or update you're requesting.
  • Delivery or tracking: order number and a brief description of the issue.
  • Returns, damage, or wrong items: order number and a short note on what went wrong.

For your security, please do not send account passwords or full payment card numbers via email.